Frequently Asked Questions
Everything You Want to Know About Our Pool Services
General Questions
No, we currently specialize in in-ground pools and spas only. This allows us to focus on high-quality results for gunite, plaster, tile, and commercial pool systems.
We proudly serve residential and commercial clients across Massachusetts, New Hampshire, and Rhode Island, including but not limited to Middlesex, Essex, Worcester, Rockingham, Hillsborough, Providence, and Kent Counties. Visit our Contact or Service Area page for a complete list of towns.
We work with a wide range of clients:
Homeowners with in-ground pools and spas
Hotels, gyms, and apartment complexes
General contractors and builders
Real estate agents and home flippers
Contact us via phone, email, our website form, or WhatsApp. We’ll schedule a consultation, evaluate your project, and send you a clear, itemized estimate. Once approved, we’ll work with you to schedule the job.
Project & Timeline
No, we currently specialize in in-ground pools and spas only. This allows us to focus on high-quality results for gunite, plaster, tile, and commercial pool systems.
We proudly serve residential and commercial clients across Massachusetts, New Hampshire, and Rhode Island, including but not limited to Middlesex, Essex, Worcester, Rockingham, Hillsborough, Providence, and Kent Counties. Visit our Contact or Service Area page for a complete list of towns.
We work with a wide range of clients:
Homeowners with in-ground pools and spas
Hotels, gyms, and apartment complexes
General contractors and builders
Real estate agents and home flippers
Contact us via phone, email, our website form, or WhatsApp. We’ll schedule a consultation, evaluate your project, and send you a clear, itemized estimate. Once approved, we’ll work with you to schedule the job.
It depends on the service:
Minor repairs and cleanings: 1–3 days
Equipment replacements: 1–2 days
Replastering, tiling, and coping: 3–7 days
Larger remodels: 1–2 weeks or longer We’ll always provide a timeline before we start so you know what to expect.
Yes, we offer flexible scheduling and do our best to accommodate your availability. We also provide clear communication to ensure minimal disruption to your routine.
Let us know! We regularly work with realtors and property managers who need fast turnarounds. If it’s doable, we’ll make it happen.
Repairs & Maintenance
Yes. We specialize in gunite pool leak detection and structural repairs. We use pressure testing and advanced tools to pinpoint the problem and fix it efficiently.
Water chemistry balancing
Equipment protection (blowouts, drain plugs, etc.)
Cover installation
Final inspection and documentation We make sure your pool is fully protected through the off-season.
Acid washing is a deep cleaning method that removes tough stains, algae, and mineral buildup. It’s ideal for older pools or pools that have gone green. If your surface looks stained or dingy, we’ll let you know if acid washing is the right fix.
Equipment & Upgrades
We work with all major pool systems including:
Pumps and motors
Filters (cartridge, DE, sand)
Heaters
Salt systems and chlorinators
Automation panels and smart controls We can recommend energy-efficient upgrades to help reduce costs and improve performance.
Yes! We install modern automation systems that let you control your pool’s functions (like temperature, lights, and pump cycles) from your smartphone or control panel.
Payments & Policies
Absolutely. We offer no-obligation estimates after a consultation. You’ll receive a detailed breakdown of services and costs.
We accept:
Credit Cards
Zelle
Checks Let us know what works best for you.
Yes. We are fully licensed and insured in all the states we operate in.
Don’t See Your Question Here?
We work with all major pool systems including:
Pumps and motors
Filters (cartridge, DE, sand)
Heaters
Salt systems and chlorinators
Automation panels and smart controls We can recommend energy-efficient upgrades to help reduce costs and improve performance.
We’re happy to help! Just give us a call at (857) 277-4252, email info@cwatersolutions.com, or use our contact form to reach out.
Yes! We install modern automation systems that let you control your pool’s functions (like temperature, lights, and pump cycles) from your smartphone or control panel.
